On Demand


On Demand



"When is collection day?" is a question that every recycling educator is hoping residents will have the right answer to. 

When residents miss collection day, they will likely pick up the phone and call you you - tying up expensive resources. In addition, they may become frustrated and disengaged, which leads to negative sentiment.

Learn more about how our Collection Calendar helps cities, counties and regional bodies free up phone lines, lower call volumes and helps residents self-serve the information they need.

In this webinar you'll learn:

  • Why residents miss collection day, and the impact of missed collections on your business.
  • How digital communication tools can lower call volumes, while helping your residents learn to self-serve. 
  • How our Collection Calendar provides real-time, instant answers for your residents about their collection day.

Webinar details:

Date: This webinar is on-demand. Please register to access the recorded video.

Jenny English

Jenny English

Account Executive - Waste Haulers

Jenny English is a waste and recycling specialist with over 8 years of experience in the industry. She is recognized as a Next-Generation Leader in the waste and recycling industry and was named to Waste360’s 2017 40 Under 40 Award list.

Jenny has a strong history in the waste field. In her home of Simcoe County, ON, she worked as
 an Environmental Technician monitoring landfills, then as a young landfill Site Supervisor.

Additionally, she spent time working in the Recycling Coordinator role for the city of Richmond, BC - learning first-hand the challenges educating and outreaching to residents. She has also completed a Bachelor of Environmental Science degree at Royal Roads University.

Jenny is a sought-after speaker, actively presenting at conferences and groups about the impact of data and communications in the waste and recycling industry.

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