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Digital routing and RFID help reconcile billing and cart inventory, recouping $13,000/month
The City of Waterloo was experiencing problems with reconciling among its billing and inventory systems and the reality of carts in the field — and then resident disposal behaviors changed drastically due to the pandemic, compounding cart migration woes.
Key case study takeaways:
- Account reconciliation with Routeware resulted in $11,000/ month in additional collection fees and savings of $2,600/month in landfill tipping fees
- Digital routing created efficiencies, allowing services to scale, and RFID put a stop to cart migration
- Photo service enabled the City to enact and enforce a new ordinance around cart use and abuse
“A lot of our savings came from recouping carts we were servicing but that were not being paid for.”