What We Provide
Connected Technology Solutions to Meet Your Every Need
Route Optimisation
Digitise, sequence and balance routes to cut miles, reduce fuel use and keep crews on schedule.
Dispatch
Track vehicles in real time, monitor route completion and stay connected with drivers through our visual dispatch board.
In-Cab
Give drivers turn-by-turn navigation, issue reporting and automated service confirmation— all in one easy to use app.
Fleet & Equipment Reporting
Monitor vehicle health, inspections and performance with real-time fault tracking and vehicle telematics.
Customer Service
Manage accounts, automate workflows and streamline admin with CRM tools and an online portal.
Customer Education & Outreach
Engage residents with easy-to-use tools like the Collection Calendar, Waste Wizard, and Waste Sorting Game.
Self-Service Tools
Simplify bulky collections and service requests — reducing call volume and improving response times.
Billing & Payments
Make it easy for customers to view bills, make payments online and keep accounts up to date.
OUR COMMUNITY
Join 1500+ Customers Across Three Continents
Who We Serve
Perfectly Suited to a Variety of Operational Requirements
Routeware gives local authorities and resource management companies the tools to manage services, routes, vehicles and crews more efficiently — improving safety, performance and resilience across all your operations.
Waste & Recycling
Drive operational visibility and performance with easier round design, customer engagement, service tracking and reporting.
Street Cleansing Operations
Manage the complexity of street cleansing schedules with our purpose-built optimisation and operations management solutions.
Winter Operations
Plan and operate gritting and snow clearance safely and efficiently with our easy-to-use solutions for routing and fleet management.
Customer stories
Serious Success for Ambitious Authorities
Technology is an investment that should be rewarded with obvious ROI, quantifiable results, and actionable insights. Across a range of goals, from balancing rounds to streamlining citizen contact, Routeware customers are exceeding even their own expectations.
Software that more than pays for itself
London Borough
£500,000
saved after round redesign
Savings at the touch of a button
Borough Council
£250,000
decrease in costs with In-Cab tablets
Our new process makes it quicker to provide residents with accurate information during service changes, which has helped us to significantly reduce calls to our contact centre.
Waste Manager, Falkirk Council
20%
Decrease in missed bin calls to the council
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We all want our streets to be clean, and our system of dedicated neighbourhood street sweepers, each with their own beat, is making a real difference.
Councillor Claudia Webbe, Executive Member for Environment and Transport, Islington Council
5,000
gallons per year fuel reduction
There’s often a misconception that do-it-yourself is quicker and cheaper than a purchased solution. This belief can often lead to time and resources spent trying to build something that doesn’t meet requirements. These tools were definitely cheaper and easier than I thought it would be, and the support is really good.
Ian Dipple, Marketing and Communications Manager, Wychavon District Council
500
resident searches the first morning alone
We only need between 7-10% of unique visits to the Waste Wizard on our website to have replaced a phone call to the Council to have saved more than the annual cost of the Waste Wizard.
Andrew Jenkins, Waste Prevention Team Leader, Buckinghamshire Council
112,000+
unique visitors
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As an organisation we have benefitted from working with one supplier, and a staggered approach to technology integration. We’ve accelerated the journey with each new piece of technology and it’s been worthwhile, providing the solution to modernising communications to deliver a more efficient waste collection service.
Steve Williams, Waste Senior Operation Manager, South Norfolk Council
24/7
resident self-service
