Success Story: City of Grand Rapids, MI
On-board Tools Drivers Want To Use
The City of Grand Rapids, Michigan is a 33-truck municipal hauler providing a comprehensive, pay-as-you-throw solid waste program with trash, recycling and yard waste collection.
Key case study takeaways:
- Reduced “go backs” to one missed stop per route, per day (about .025 percent of stops)
- Data used to coach drivers and help them overcome challenges
- Drivers, on average complete routes 12% faster
“Our misses have gone down, so our go-backs are down. We’ve saved wear and tear on the streets, labor time, and carbon emissions””