Success Story: City of Peoria, Arizona
Verifying service and logging unpaid containers to recapture revenue
With a fleet of 48 smart vehicles, the City of Peoria, Arizona — a major suburb of Phoenix — provides residential trash, recycling, and bulk trash collection, as well as commercial trash and roll-off programs.
Key case study takeaways:
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Drivers, supervisors, and office staff alike use the software and in-truck tablets daily
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Ability to verify collection with GPS and photo evidence enhances service and reduces phone calls
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Capacity to log unpaid residential garbage containers leads to significant recaptured revenues for the Solid Waste Division
“We’ve logged 800 residents who have containers they’re not paying for, and that’s $134,000 a year. The number was a little shocking to us. We suspected it, and now we know."