Providing drivers with on-board tools they actually want to use

With 30 trucks providing residential and commercial services, the Municipality of Anchorage (Alaska) hauls garbage, recycling, glass, organics, and business waste.

Key case study takeaways:

• Digital routing saves paper and time, and allows for other process improvements

• Real-time communication between drivers and office staff eliminates duplicate tasks 

• Reliable RFID data creates service verification

• Increased efficiency allows a new organics collection program to launch and scale from 120 customers in 2017 to 2,000 in 2021