Balancing routes improves customer service, lowers fleet costs in a growing city

The City of Loveland, Colorado, is a rapidly growing community, gaining about 20,000 people every 10 years.

Key case study takeaways:

• Number of stops per route decreased by 30 percent and helped define a measurable threshold for adding new routes going forward at 1,100 stops

• Regular equipment maintenance lowered costs

• Drivers can monitor collected materials, tag carts, and answer customer questions along routes