What We Provide
Connected Technology Solutions to Meet Your Every Need
Route Optimization
Digitize, sequence, and balance routes to cut miles, reduce fuel use, and keep crews on schedule.
Dispatch
Track vehicles in real time, monitor route completion, and stay connected with drivers through our visual dispatch board.
In-Cab
Give drivers turn-by-turn navigation, instant service verification, and two-way messaging — all in one tablet.
Fleet & Equipment Reporting
Monitor vehicle health, inspections, and performance with real-time fault tracking and DVIR reporting.
Customer Service
Manage accounts, automate workflows, and streamline admin with CRM tools and an online portal.
Customer Education & Outreach
Engage residents with easy-to-use tools like the Collection Calendar, Waste Wizard, and Waste Sorting Game.
Self-Service Tools
Simplify bulky pickups, service requests, and scheduling — reducing call volume and improving response times.
Billing & Payments
Make it easy for customers to view bills, make payments online, and keep accounts up to date.
OUR COMMUNITY
Join 1500+ Customers Across Three Continents
Who We Serve
Perfectly Suited to a Variety of Fleets and Business Requirements
Every fleet is different. Routeware gives public and private operators the tools to manage routes, vehicles, and crews more efficiently — improving safety, service, and performance across any operation.
Waste & Recycling
Designed to support residential pickup, roll-off, or recycling operations at any stage of growth or development.
Street Cleaning Operations
A cost-effective software solution to help sweeper fleets become more efficient, transparent and pro-active
Snow Operations
An easy-to-use technology solution to provide safety and agility in all weather
Portable Sanitation
A purpose-built liquid waste management software solution to optimize every aspect of your portable sanitation, septic, grease, oil, or site service business.
Medical Waste
An end-to-end digital solution to provide scalability, dependability, and security when managing medical waste and document shredding.
Customer stories
Serious Success for Ambitious Fleets
Technology is an investment that should be rewarded with obvious ROI, quantifiable results, and actionable insights. Across a range of goals, from balancing routes to streamlining billing, Routeware customers are exceeding even their own expectations.
It’s really helping us to be far more on time and on task and to be far more efficient.
Michael Shaw, Director of Public Works, City of Kansas City
$2 Million
Reduction in snow & waste operation costs
There is nothing more satisfying than having a customer call in to complain about missed service and having concrete evidence that their bin was not out.
Mindy Harpenau, Cofounder, Hillside Solutions
2x
increase in customer base
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It was something that my colleagues had wanted for longer than I’ve been here.
Jenn Harrman, Zero Waste Program Manager, Metro Nashville Services
45%
decrease in recycling contamination
Routeware SmartCity helps put a smile on the customer’s face.
Andres Carrasco, Solid Waste Operations Coordinator, City of El Paso
$85k
annual sweeper operations savings
Routeware is easy to use and easy to train. We have experienced great success with utilizing the tool across the full spectrum of route optimization. From conversion and automation projects, to complex acquisition integration, we can always count on their support to be top notch.
Sean Steves, SVP & Chief Operating Officer of Solid Waste Operations, Casella Waste Systems
5,000
gallons per year fuel reduction
A game changer.
John R. Seydel, Director of Sustainability, City of Atlanta
83%
reduction in recyclables delivered to landfills
All of Routeware’s tools are so easy to use and are innovative. They really help me save time and help focus on strategy and planning.
Keri Greenwalt, Digital Communications, Austin Resource Recovery
$66,000
savings from switching to digital
Why Routeware
Powerful Technology and Passionate Service
Fulfilling our commitment to customers depends on both relentless innovation and tireless customer support. Our product development team anticipates and harnesses emerging technologies, working in close collaboration with our customer success team to provide a seamless experience to our valued community.
Technology
- Hardware-light and cloud-based
- Open API
- BYOD – Bring Your Own Device (phone or tablet)
Service
- Deployed in under 90 days
- Unlimited portal users
- Full-service customer support available
