The Hauler's Guide to Better Online Reviews
Delight customers with service they'll want to write about — and make life easier for your staff — with intuitive fleet technology that just works!
Today’s customers seek online reviews when making purchasing decisions — so reviews matter when it comes to building your brand and growing your business.
That’s because about nine in 10 customers check online reviews before making a purchase. Perhaps more startling is that over 80 percent of these people actually seek out negative reviews, viewing them as more trustworthy.
Online reviews really do influence purchasing behavior, with 86 percent of customers saying they hesitate to purchase from a business with negative online reviews.
Download This Guide and Learn How To:
- Address top customer complaints
- Enhance transparency and reduce friction
- Save money on go-backs without sacrificing service
- Show your customers what's happening at the curb
- Build your brand and grow your business