Empower People To Recycle Right

Customer Story: Halton Region

Halton Region Switches From Paper-Heavy Communications to On-Demand Digital Tools

Wanting to provide residents a faster, on-demand channel to access waste and recycling information, the Halton Region partnered with ReCollect.

Halton Region customer story takeaways:

  • Over 30% of all addresses searched (50,000+)
  • Lower call volumes
  • Extensive use of campaign features for special announcements
  • Consistent trend in digital tool adoption

Learn the importance of on-demand digital tools to easily communicate important collection changes like the Halton Region did.

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Using the ReCollect tool, when we know it is going to be windy, we can do a targeted campaign about that issue. We’re sending it right to people – to their computers or to their smartphones or to their phones so that they can actually get that information front and center immediately.

John Watson, Waste Diversion Education, Waste Management Services

Amplify Your Waste Program