Give Your Customers the Tools to Self-Serve
Turn everyday service into a 5-star experience.
With Routeware ReCollect's community engagement tools, customers can check pickup days, get updates, and request service — no phone calls needed.
Solutions
Tools That Make Communication Easy
Our digital communication tools are built for minimal effort and maximum impact — giving haulers modern, easy-to-use solutions that reduce workload, cut confusion, and help deliver a smoother customer experience.
Customer Mobile App
Make it easy to access tools on phones and tablets using our fully integrated, custom-branded mobile app.
Collection Calendar
Provide customers with upcoming schedules, automated reminders, service alerts, and educational campaigns.
Waste Wizard
Let customers quickly find the best way to dispose of thousands of items at the touch of a button.
Bulky Item Collection
Let customers schedule service requests online or through your app. Automated workflows send requests straight to your back office.
Live Demo
See the tools in action — try it yourself
Explore Routeware’s demo environment to experience it just like a customers would. The tool is fully customizable and can be configured by address.
Hint: Enter “4773 Woodland Ave, Routeware City” to explore a live demo.
OUR COMMUNITY
Join 1500+ Customers Across Three Continents
Customer stories
Serious Success for Ambitious Haulers
Technology is an investment that should be rewarded with obvious ROI, quantifiable results, and actionable insights. Across a range of goals, from lowering calls to increasing revenue, Routeware customers are exceeding even their own expectations.
“It’s a game changer for the cities we partner with and propels us above our competitors.”
Jennifer Dudley, Senior Marketing Manager, Texas Disposal Systems
“Routeware has been a great partner...the tools have helped us win business.”
Justin Wilcock, COO, Marin Sanitary Service
We've saved $35,000 annually.
Pequot Sanitation
5:1
ROI
The tools have made some big headway for us - we can actually go out and get more business.
Jeff Martin, Owner, American Refuse
24/7
Service
Routeware’s communication tools allow us to do more, with less. They allow us to better engage our customers and offer the quality of customer support we strive for.
Jason Utgaard, General Manager, Momentum Recycling
If you’re wondering about 17 kinds of plastic, you can look them all up, one at a time. And if you just want to know one thing? That’s OK too.
Joanna Stone, Director of Customer Relations, Eureka Recycling
Now, we can target a specific audience to minimize too much unnecessary communication. Phone calls generate our work, but the reps have other things they are all responsible for, too. A reduction in phone calls helps their other responsibilities.
Holly Deeme, Customer Service Supervisor, Rogue Disposal and Recycling
Benefits
A Win-Win, for Your Team and Your Customers
- Reduce customer service calls and free up staff time
- Cut contamination and increase recycling participation
- Lower print and mailing costs with digital communication
- Deliver 5-star service that keeps customers loyal
- Win more business with tools that help you stand out.
Ready to see what’s possible?
Fill out the form to request a demo. A member of our team will follow up within one business day to schedule a time.


